In Windows Vista & Windows 7 the Runtime folder is located under:
C:\Users\Your Profile Name (Logon Name)\AppData\Local\IM\
In Windows Xp:
C:\Documents and Settings\Your Profile Name (Logon Name)\Local Settings\Application Data\IM\
Open Letter Folder delete all letters
Open Sound Folder delete all sound files
This will not delete items from your identity folder
It will speed up and fix missing items not showing up
in your style box
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